Our Safety Policies


Before service

Background Check

Caregivers must pass a thorough background check before being allowed to serve you.

Liability Insurance

All caregivers provide proof of valid liability insurance before their listing is made visible to those in need.


Detailed profiles, which include information like recent photos, credentials, reviews, and more, help you choose the ideal caregiver for you.

During Service


In case of disputes, professional mediation service is just a tap away.

Accidents on site

All our caregivers are covered while in your home under their liability insurance.

After Service

Authentic Feedback

Leave ratings and reviews on caregivers and their service to help keep the community informed.

Support Line

Gravity Care support is always available to respond to questions, problems or concerns at any point during service.

Communication Privacy

All contact information is kept confidential before service commences, and after service has been rated and reviewed.

Report Abuse

We take abuse seriously; our incident response team is available 24/7 in our app to address concerns. In cases requiring immediate attention, we always urge community members to use their state’s local abuse hotline.

A Better Community Through Technological Innovation

Mobile Notifications

The Gravity Care app is a direct line of communication with its Care Family and Caregivers – through helpful notifications, we inform our community of news and other urgent information.

Law Enforcement

In cases of investigation, we ensure the safety of our community by providing useful data to law enforcement agencies.

Emergency Request

Law enforcement agencies may make an emergency disclosure request in cases of danger, death, or serious physical injury. Gravity Care is set up to securely and quickly responds to these requests via email.