Our Approach
to Safety

When you are on the Gravity Care mobile app, you're putting your trust in us to get a safe service at your home.

When you are on the Gravity Care mobile app, you're putting your trust in us to get a safe service at your home.

When you are on the Gravity Care mobile app, you're putting your trust in us to get a safe service at your home.

To deliver a positive experience, we raised our mobile app standards having new safety technology to connect with vetted and insured caregivers.

To deliver a positive experience, we raised our mobile app standards having new safety technology to connect with vetted and insured caregivers.

To deliver a positive experience, we raised our mobile app standards having new safety technology to connect with vetted and insured caregivers.

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We respect your privacy

Members' contact information is kept confidential. We don't save any financial information. When a client fee is charged, it will go through a secured Escrow payment. Please read our terms and privacy policy.

Members' contact information is kept confidential. We don't save any financial information. When a client fee is charged, it will go through a secured Escrow payment. Please read our terms and privacy policy.

Members' contact information is kept confidential. We don't save any financial information. When a client fee is charged, it will go through a secured Escrow payment. Please read our terms and privacy policy.

We respect Privacy
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Background check caregivers before service starts

Independent or agency caregivers must pass a thorough criminal background check, employment screening, education verification, SSN Trace, DMV records and proof of authorization to work before being allowed to serve you. Gravity Care rescreens caregivers every year or any issues in between with their technology.

Independent or agency caregivers must pass a thorough criminal background check, employment screening, education verification, SSN Trace, DMV records and proof of authorization to work before being allowed to serve you. Gravity Care rescreens caregivers every year or any issues in between with their technology.

Independent or agency caregivers must pass a thorough criminal background check, employment screening, education verification, SSN Trace, DMV records and proof of authorization to work before being allowed to serve you. Gravity Care rescreens caregivers every year or any issues in between with their technology.

Background Check  expiry date
Background Check
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Liability Insurance to protect you

All caregivers provide proof of valid liability insurance before their listing is made visible to our care families. All care providers are required to buy liability insurance from our trusted partner or agency insured, for $1 million per claim, and up to $3 million in aggregate.

All caregivers provide proof of valid liability insurance before their listing is made visible to our care families. All care providers are required to buy liability insurance from our trusted partner or agency insured, for $1 million per claim, and up to $3 million in aggregate.

All caregivers provide proof of valid liability insurance before their listing is made visible to our care families. All care providers are required to buy liability insurance from our trusted partner or agency insured, for $1 million per claim, and up to $3 million in aggregate.

Liability Insurance Expiry Date
Home Care Liability Insurance
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Help on your smartphone app when you need

Our incident response team is available 24/7 to address your concerns. In case of an emergency, members should still try calling 911 first. Jump to submit your case to our support team. You will find that form in the app settings.

Our incident response team is available 24/7 to address your concerns. In case of an emergency, members should still try calling 911 first. Jump to submit your case to our support team. You will find that form in the app settings.

Our incident response team is available 24/7 to address your concerns. In case of an emergency, members should still try calling 911 first. Jump to submit your case to our support team. You will find that form in the app settings.

Gravity Care Member Setting

The screenshots and content on this page are for informational purposes only. It is subject to change and may be updated without notice.

The screenshots and content on this page are for informational purposes only. It is subject to change and may be updated without notice.

The screenshots and content on this page are for informational purposes only. It is subject to change and may be updated without notice.

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