Our Safety Policies
Caregivers must pass a thorough background check and proof of authorization to work before being allowed to serve you.
All caregivers provide proof of valid liability insurance before their listing is made visible to those in need.
Detailed profiles, which include information like recent face photo, credentials, reviews, and more, help you choose the ideal caregiver for you.
In case of disputes, professional mediation service is just a tap away.
Accidents on site
All our caregivers are covered while in your care family home under their liability insurance.
Leave ratings and reviews on caregivers and their service to help keep the community informed.
Gravity Care support is always available to respond to questions, problems or concerns at any point during service.
All contact information is kept confidential before service commences, and after service has been rated and reviewed.
We take abuse seriously; our incident response team is available 24/7 in our app to address concerns. In cases requiring immediate attention, we always urge community members to use their state’s local abuse hotline.
A Better Community Through Technological Innovation
The Gravity Care app is a direct line of communication with its Care Family and Caregivers – through helpful notifications, we inform our community of news and other urgent information.
In cases of investigation, we ensure the safety of our community by providing useful data to law enforcement agencies.
Law enforcement agencies may make an emergency disclosure request in cases of danger, death, or serious physical injury. Gravity Care is set up to securely and quickly responds to these requests via email.